Charging and Remissions Policy This policy explains the charges that we may make for some activities and the circumstances in which we may apply a remission to (or waive) the charge.

Complaints Policy and procedure  This policy and procedure explains how we deal with complaints and aim to resolve these where possible.
Data Protection Policy including our privacy notices and how to make a data request

Director and Local Governor Expenses Policy This policy sets out the expenses that directors and local governors are entitled to claim as unpaid volunteers.  Travel expenses are reimbursed in line with the trust's Travel and Subsistence Policy.

We aim to have an environment of honesty, integrity and openness where staff can be open about any concerns they may have.  Our Whistleblowing (Confidential reporting of concerns) policy gives clear procedures for staff to raise concerns and ensures they are protected if they do so.